What to Do If You Cannot Afford Your Energy Bills
Help is available if you are struggling to pay. Find out who to contact, what your supplier must offer and where to get free advice.
Grants & Support
Help with energy bills, grants and support schemes for UK households.
The Warm Home Discount Explained: Who Qualifies and How It Works
A one-off discount on electricity bills for eligible households. Find out who qualifies, how it is paid and what to do if it does not arrive.
The Boiler Upgrade Scheme: Government Help With a Heat Pump
A government grant can cut the upfront cost of a heat pump in England and Wales. See who is eligible and how the process works.
The Priority Services Register: Extra Help From Your Energy Supplier
A free service that gives extra support during power cuts and supply problems. See who can join and how to register.